Privacy Policy
Table of Contents
1. Introduction
Welcome to Harris Multi Service (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Register for an account
- Enroll in courses or services
- Request information or support
- Subscribe to newsletters or marketing communications
- Apply for services or employment
- Participate in surveys, promotions, or contests
The personal information we collect may include:
- Name, email address, postal address, and phone number
- Login credentials for our website or services
- Payment information (processed through secure third-party payment processors)
- Business information (for business clients)
- Educational background (for course registrations)
- Employment history and qualifications (for job applicants)
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Pages you visit within our website
- Time and date of your visit
- Time spent on specific pages
- Referral sources
- Device settings such as language preferences
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Our Services
- Processing and fulfilling your requests for services
- Managing your account and enrollment in courses
- Providing customer support and responding to inquiries
- Monitoring and improving our website functionality and user experience
- Developing new services, features, and content
- Processing payments and managing financial transactions
Communication
- Sending administrative notifications, such as account updates or service changes
- Providing course materials and educational resources
- Sending newsletters, promotional offers, or marketing communications (if you have opted in)
- Responding to your questions and comments
Analytics and Research
- Understanding how users interact with our website
- Analyzing trends and usage patterns
- Measuring the effectiveness of our content and marketing
- Conducting research to improve our services
Legal and Security Purposes
- Complying with applicable laws, regulations, and legal processes
- Protecting our rights, privacy, safety, or property
- Detecting and preventing fraud, unauthorized access, and other potentially illegal activities
- Enforcing our terms of service and other agreements
4. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers
We may share your information with third-party service providers that perform services on our behalf, such as:
- Payment processing and financial services
- Customer relationship management systems
- Email and communication platforms
- Analytics and data processing services
- Hosting and cloud storage providers
- IT and system maintenance providers
These service providers are only permitted to use your information as necessary to provide their services to us and are required to maintain the confidentiality and security of your data.
Legal Requirements
We may disclose your information when we believe in good faith that disclosure is necessary to:
- Comply with applicable laws, regulations, or legal processes (such as court orders or subpoenas)
- Protect our rights, reputation, safety, and property, or that of our users or others
- Prevent fraud, security issues, or technical issues
- Respond to government requests or national security requirements
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
With Your Consent
We may share or disclose your information with your consent or at your direction, such as when you authorize a third-party service to access your account.
Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you, for various purposes including business analytics, industry research, and improving our website and services.
5. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
- Using encryption protocols for sensitive data transmission
- Implementing access controls for our systems and databases
- Regular security assessments and monitoring
- Employee training on data security practices
- Secure storage of personal information
However, no method of electronic storage or Internet transmission is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials and should notify us immediately of any unauthorized use of your account.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your data, we consider:
- The nature of the information and the purposes for which it was collected
- Legal and regulatory requirements
- Potential or ongoing legal claims
- The operational necessity of the information
When personal information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access and Information
You have the right to request access to the personal information we collect about you and information about how we use it.
Correction
You have the right to request that we correct inaccurate or incomplete personal information about you.
Deletion
You have the right to request deletion of your personal information, subject to certain exceptions.
Data Portability
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection and Restriction
You have the right to object to or request restriction of the processing of your personal information under certain circumstances.
Opt-Out of Marketing
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you, or by contacting us using the information provided in the “Contact Information” section below.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below. We may need to verify your identity before processing your request. We will respond to your request within the timeframe required by applicable law.
Please note that some of these rights may be limited, such as where we have an overriding interest or legal obligation to continue processing the data.
8. Children’s Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.
If we learn that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy and take other appropriate steps to notify you.
We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Harris Multi Service
291 Buffalo Avenue,
Brooklyn, NY 11213
Email: privacy@harrismultiservice.com
Phone: (929) 294-5673
We will respond to your inquiry as soon as reasonably possible.
Last Updated: April 20, 2025